Insurance and Costs
Sure it’s boring but you need to know that your van and your ass are covered when things go wrong. We’ll go through who we use and what checks you need to do on the hirer before they pick up the keys to your camper.
Safety Issues
How safe is your campervan? What safety standards do you need to comply with? And what are the BIGGEST mistakes people can make? Learn here so you don’t have to suffer the costs of an expensive and dangerous mistake
The Hire Process
Unsure where the hiring process starts? We’ll guide you through it all, where potential customers can drop away, and how to stop that. We share our tools and techniques to make the process systemised and as painless as possible.
User Experience and Campervan Layout
We’re not here to argue what the best layout is. We’re here to talk about how to make your campervan the most comfortable and desirable campervan out there. In this module, we’re talking about ergonomics, how to minimise dead space and how to design and strengthen your build for people who are venturing into campervan holidays for the first time.
check in process
How do you get your check-in process so buttery smooth that it seems effortless and enjoyable? Here’s how - use our systems that we’ve built up over the years, correct levels of communication and paperwork that is watertight (believe us it’s been tested a few times already).
Problem Resolution
It’s not an IF it’s a WHEN. We’re not here to scare you but to be realistic. Something will go wrong or get damaged. You want to minimise the stress to you and your hirer that’s why problem resolution (everything from speeding tickets to van write-offs) will be covered and we’ll teach you how to process these.
Our Worst hirer + How to deal with them
It did go all wrong for us. Here is what happened and exactly how we resolved it. Speeding tickets, parking fines, £2.3k worth of damage and a customer threatening us with legal action and trading standards. Who came out on top? Us obvs and here’s how . . .
Marketing and Monetization
The market’s too crowded, there are loads more campervans now. Sound familiar? Where it is all the time. How do you get bookings? And how can you increase the profit on them when you do? Here are the most effective tricks that we’ve learnt over the last couple of years
Campervan Hire Platforms
Where should you market your van? Are all the platforms the same? What do they charge? This module covers who we recommend you start with on your campervan hire journey and how you can progress and move to hosting the bookings yourself so that you get maximum profit